Chatflow Widget Documentation

This document outlines the public methods available in the Chatflow widget JavaScript API, providing developers with the ability to interact with and control the Chatflow widget programmatically.

#Getting Started

This document outlines the public methods available in the Chatflow widget JavaScript API, providing developers with the ability to interact with and control the Chatflow widget programmatically.

#Terminology

LLM

LLM Stands for Large Language Model, a type of AI model that can generate human-like text based on the input it receives, this is what powers the core of ChatFlow's chatbot functionality.

Tone (ChatFlow Personality)

The "Tone" you select for your ChatFlow chatbot, this will determine the "personality" of the chatbot, and how it interacts with users (if it makes jokes, encurages the user, or just responds with the information asked for and nothing else. Chatflow has 5 tones available: "Professional", "Friendly", "Funny", "Neutral" and "Assertive"

• Friendly Offers a warm and welcoming interaction.
• Professional Maintains a formal, business-like demeanor.
• Humorous Incorporates light-hearted humor into responses.
• Calm Provides responses in a soothing and serene manner.
• Neutral Does not exhibit any particular tone.
• Assertive Offers clear, confident, and decisive responses, conveying authority without aggression.

Chatflow

The Chatflow widget is a chatbot platform that allows you to create and deploy interactive chatbots on your website.

Widget

The Chatflow widget is a JavaScript-based chatbot widget that can be embedded on your website to provide chatbot functionality to your users.

Chatbot

A chatbot is an AI-powered conversational agent that can interact with users in natural language.

Chat Session

A chat session is a conversation between a user and a chatbot, typically initiated by the user interacting with the chat widget on your website.

Chat Message

A chat message is a message sent by the user or the chatbot during a chat session.

Quick Prompt

A pre-defined question or a link that will be displayed as a grid of button at the start of a chat session, Questions will "send" a message to the chatbot and the chatbot will respond, while a link, will open a new page.

Chatflow Dashboard

The Chatflow dashboard is a web-based interface that allows you to create, manage, and analyze chatbots and chat sessions.

Chatflow JavaScript API

The Chatflow API is a set of public methods and events that allow you to interact with and control the Chatflow widget programmatically.

Visitor

A visitor is a user who interacts with the Chatflow widget on your website, a visitor can be identified using the `identify` method, and is tied to a chat session in the Chatflow dashboard.

ChatFlow Visitor Cookie

A cookie that is set in the visitor's browser and passed along to the chatflow server to identify the visitor and their chat session, it has an expiration date of 10 days by default, but can be changed with the `data-cookie-duration` attribute.

#Initialization

The widget initializes automatically when the DOM content is fully loaded, requiring no manual initiation from the developer's side.

Most configurations can be set using data-* attributes on the widget's iframe snippet, this will override the configuration set in the Chatflow dashboard.

#Configuration

Available options for the widget can be set using data-* attributes on the widget's iframe snippet.

#Manual Initialization

However, if you need to initialize the widget manually, you need to modify the iframe snippet to include the data-init="false" attribute. This will prevent the widget from initializing automatically, allowing you to initialize it manually using the initialize method.

Example:

Please note that the data-init attribute is set to false to prevent the widget from initializing automatically.

<script
    id="chatflow-widget"
    data-open="true"
    data-dark-mode="false"
    data-chatbot-id="your-chatbot-id"
    data-trigger-color="#000000"
    data-trigger-text-color="#ffffff"
    data-btn-open-text="Open"
    data-btn-close-text="Close"
    data-init="false"
    src="https://chatflow.no/embed.js"
></script>

Then, you can initialize the widget manually using the initialize method.

// Initialize the widget manually
document.addEventListener("DOMContentLoaded", function () {
    Chatflow.initialize();
});

#Methods

The Chatflow widget JavaScript API provides a set of methods for interacting with the widget programmatically.

#emit(eventName)

Description:

Emits a custom event with the specified name.

Parameters:

• eventName (string): The name of the event to emit.

Usage:

Chatflow.emit("trigger-analytics", {
    meta: "some data",
    timestamp: "2024-02-25T12:00:00Z",
});

#on(eventName, handler)

Description:

Allows adding event listeners for custom Chatflow events.

Parameters:

• eventName (string): The name of the event to listen for.
• handler (function): The function to execute when the event is triggered.

Usage:

// Custom User-Defined Event
Chatflow.on("trigger-analytics", function (event) {
    // Example: Send event to analytics
    ga(
        "send",
        "event",
        "Chatflow",
        "Custom event triggered",
        event.detail.meta,
    );
});

// Built-in Chatflow Event
Chatflow.on("message:sent", function (event) {
    console.log("sent message to chatbot", event.detail);
});

#toggleWidget()

Description:

Toggles the widget's visibility between open and closed states.

• When the widget is closed, it will open, and when the widget is open, it will close.
• When closed, the iframe is display: none, and when open, the iframe is display: block.
• When closed, the button is set to display: block, and when open, the button is set to display: none.
• When the widget is opened, the opened event is triggered, and when the widget is closed, the closed event is triggered.

Usage:

Chatflow.toggleWidget();

#open()

Description:

Opens the widget, see toggleWidget for more details.

Usage:

Chatflow.open();

#close()

Description:

Closes the widget, see toggleWidget for more details.

Usage:

Chatflow.close();

#endChatSession()

Description:

Ends the current chat session, closing the chat session will set the end date for the conversations in the ChatFlow dashboard and prevent further messages from being tied to the Chat session.

Any new messages sent after the chat session has ended will start a new chat session.

If the data-close-on-session-end attribute is set to true, the widget will close after the chat session has ended, this can be useful for chatbots that are used for support or sales, where the chat session is expected to end after the user has received the information they need.

Usage:

Chatflow.endChatSession();

#maximizeWidget()

Description:

Resize the chat widget to cover the full screen, on mobile devices, this will happen automatically, if you don't want this behavior, you can set the data-mobile-force-maximize attribute to false on the iframe snippet.

Usage:

Chatflow.maximizeWidget();

#halfWidget()

Description:

Sets the widget to half of its maximum height, useful for when you want to keep the chat widget available for questions or comments, without taking up too much space on the screen.

Usage:

Chatflow.halfWidget();

#minimizeWidget()

Description:

Minimizes the widget to its default size.

Usage:

Chatflow.minimizeWidget();

#cycleSize()

Description:

Cycles through the available sizes for the widget, the cycle order is minimized -> maximized -> halfed, then it repeats.

Usage:

Chatflow.cycleSize();

#changeSize(newSize)

Description:

Changes the size of the widget to the specified size.

Parameters:

• newSize (string): The new size for the widget, can be minimized, maximized, or half.

Usage:

Chatflow.changeSize("maximized");

#setInput()

Description:

Sets the input field to the specified message, useful for pre-filling the input field with a message or response.

Parameters:

• text (string): The message to set in the input field.

Usage:

Chatflow.setInput("Hey, tell me a joke about ...");

#send()

Description:

Sends a message from the user to the Chatbot programmatically, the sent message will be visible in the chat history, useful to start a chat session when a user clicks a button or interacts with a form on your website.

This is particularly powerful when paired with identify() to let the chatbot know the user's name and (optionally) email.

#identify(userInfo)

Description:

Identifies the user in the chat session, typically used for pre-filling the user's name and email in the chat widget when the user is already logged in to your website, or you have previously collected this information.

Parameters:

• userInfo (Object): An object containing user information.
  • name (string): The user's name. (optional)
  • email (string): The user's email address. (optional)
  • **Additional fields**: Additional fields can be added to the user information object, these fields will be saved to the visitor's profile, however at this time, this information is not used by the chatbot nor the widget, but we are planning to add support for custom integrations and chatbot logic in the future.

Note, the name and email fields are optional, but at least one of them must be provided to identify the user, or else the identify method will not do anything.

Usage:

Chatflow.identify({ name: "John Doe", email: "john@example.com" });

#positionLeft()

Description:

Positions the widget on the left side of the screen.

Usage:

Chatflow.positionLeft();

#positionRight()

Description:

Positions the widget on the right side of the screen.

Usage:

Chatflow.positionRight();

#togglePosition()

Description:

Toggles the widget's position between the left and right sides of the screen.

Usage:

Chatflow.togglePosition();

#Events

#Available Events

#Listening for Events

document.addEventListener("DOMContentLoaded", function () {
    // Enable debug mode
    Chatflow.enableDebug(true);

    // Open the widget
    Chatflow.open();

    Chatflow.on("message:sent", function (event) {
        console.log("sent message to chatbot", event.detail);
    });
    Chatflow.on("reply:received", function (event) {
        console.log("got reply from chatbot", event.detail);
    });

    Chatflow.on("positioned:right", function (event) {
        console.log("Widget is positioned to the right");
    });
    Chatflow.on("positioned:left", function (event) {
        console.log("Widget is positioned to the left");
    });

    Chatflow.on("minimized", function (event) {
        console.log("Widget was minimized");
    });

    Chatflow.on("maximized", function (event) {
        console.log("Widget was maximized");
    });

    Chatflow.on("halfed", function (event) {
        console.log("Widget was halfed");
    });

    Chatflow.on("size:cycled", function (event) {
        console.log("Widget size cyled to " + event.detail);
    });

    Chatflow.on("size:changed", function (event) {
        console.log("Widget size changed to " + event.detail);
    });

    Chatflow.on("session:ended", function (event) {
        console.log("Chat session has ended");
    });

    Chatflow.on("session:ended", function (event) {
        console.log("Chat session has ended");
    });

    Chatflow.on("command", function (event) {
        console.log("Command triggered", event.detail);

        if (event.detail.command === "custom") {
            console.log(
                "Custom command triggered with arguments",
                event.detail.arguments,
            );
        }

        // Example: Command with no arguments - Set the input to a predefined message
        if (event.detail.command === "lorem" && event.detail.arguments === "") {
            console.log("Lorem ipsum command was triggered");
            Chatflow.setInput(
                "Lorem ipsum dolor sit amet, consectetur adipiscing elit.",
            );
        }

        // Example: Command with some arguments - Send a message with lorem ipsum
        if (event.detail.command === "lorem" && event.detail.arguments !== "") {
            Chatflow.send(
                "Lorem ipsum dolor sit amet, consectetur adipiscing elit.",
            );
        }
    });

    setInterval(() => {
        Chatflow.cycleSize();
    }, 1000);

    setInterval(() => {
        Chatflow.togglePosition();
    }, 500);
});

#Triggering Custom Events

Custom events can be emitted using the emit(event, value) method and listened for using the on(event, callback) method. These events allow for custom integrations and behaviors based on widget interactions.

// Emit a custom event
Chatflow.emit("customEventName", {
    some: "data",
});

#Cookbook

#Custom Widget Trigger Button

You can create a custom button to trigger the widget using the open and close methods.

<button id="open-widget">Open Widget</button>
<button id="close-widget">Close Widget</button>
<button id="toggle-widget">Toggle widget</button>

Remember to hide the default trigger button by setting the data-hide-toggle-button attribute to true on the iframe.

<script
    id="chatflow-widget"
    data-chatbot-id="your-chatbot-id"
    data-hide-toggle-button="true"
    src="https://chatflow.no/embed.js"
></script>

Now, you can add event listeners to the custom buttons to open, close, and toggle the widget.

document.getElementById("open-widget").addEventListener("click", function () {
    Chatflow.open();
});

document.getElementById("close-widget").addEventListener("click", function () {
    Chatflow.close();
});

document.getElementById("toggle-widget").addEventListener("click", function () {
    Chatflow.toggleWidget();
});

#Switching Widget Position

You can create a button to toggle the widget's position between the left and right sides of the screen using the togglePosition method.

<button id="toggle-position">Toggle Position</button>

document
    .getElementById("toggle-position")
    .addEventListener("click", function () {
        Chatflow.togglePosition();
    });

You may also want to explicitly set the widget's position using the positionLeft and positionRight methods.

<button id="position-left">Position Left</button>
<button id="position-right">Position Right</button>

document.getElementById("position-left").addEventListener("click", function () {
    Chatflow.positionLeft();
});

document
    .getElementById("position-right")
    .addEventListener("click", function () {
        Chatflow.positionRight();
    });

#Identifying Users

You can use the identify() method to identify a user in the chat session by providing their name and email address.

This can be useful for pre-filling the user's name and email in the chat widget, if the user is logged in to your website.

Chatflow.identify({
    name: "John Doe",
    email: "john.doe@example.com",
});

---

#Integrating with Forms

This guide will walk you through the process of capturing form field values, identifying the user, opening the chatbot, and sending a message based on the form values to provide a personalized shopping experience.

Scenario

In our hypothetical example, we want to use ChatFlow as a personalized shopping assistant.

We'll use the identify() method to identify the user in the chat session, open() to open the chatbot, and send() to send a message to the chatbot with the user's preferences. based on the form field values.

For the purpose of this example, let's assume the user is looking for a shoe that is out of stock on your e-commerce site, your site has a "out of stock" form that users can fill out to be notified when the shoe is back in stock.

The form fields include the user's name, email, shoe size, and favorite color.

Step 1: Add the ChatFlow Widget to Your Website

First, add the ChatFlow widget to your website by including the script tag in your HTML. Make sure to replace your-chatbot-id with your actual chatbot ID.

<script
    id="chatflow-widget"
    data-open="false"
    data-dark-mode="false"
    data-chatbot-id="your-chatbot-id"
    data-trigger-color="#000000"
    data-trigger-text-color="#ffffff"
    data-btn-open-text="Open"
    data-btn-close-text="Close"
    data-init="false"
    src="https://chatflow.no/embed.js"
></script>

Note: The data-init="false" and data-open="false" attribute, the first is used to prevent the widget from initializing automatically, and the second is used to prevent the chatbot from opening automatically when the page loads.

We will initialize the widget manually and open it programmatically after the form is submitted, so we don't have to worry about the widget not being ready when we need it.

Step 2: Initialize the ChatFlow Widget Manually

Since you'll be controlling the chatbot programmatically, initialize the widget manually by adding the following JavaScript code:

document.addEventListener("DOMContentLoaded", function () {
    Chatflow.initialize();
});

Step 3: Hook into the Form Submission

Next, hook into the form submission event. For this example, assume you have a form with the id="out-of-stock-form".

<form id="out-of-stock-form">
    <div>
        <label for="name">Name:</label>
        <input type="text" id="name" required />
    </div>
    <div>
        <label for="email">Email:</label>
        <input type="email" id="email" required />
    </div>
    <div>
        <label for="shoe-size">Shoe Size:</label>
        <input type="text" id="shoe-size" required />
    </div>
    <div>
        <label for="favorite-color">Favorite Color:</label>
        <input type="text" id="favorite-color" required />
    </div>
    <button type="submit">Submit</button>
</form>

Add an event listener for the form submission:

document
    .getElementById("out-of-stock-form")
    .addEventListener("submit", function (event) {
        event.preventDefault(); // Prevent the form from submitting normally

        // Retrieve form field values
        const name = document.getElementById("name").value;
        const email = document.getElementById("email").value;
        const shoeSize = document.getElementById("shoe-size").value;
        const favoriteColor = document.getElementById("favorite-color").value;
    });

Now that you have the form field values, you can start interacting with the ChatFlow widget.

Step 5: Identify the User and Open the Chatbot

Use the identify() method to identify the user in the chat session, and open the chatbot using the open() method.

Chatflow.identify({ name, email });
Chatflow.open();

Step 6: Send a Message to the Chatbot

Now we can use the collected form field values to send an initial message to the chatbot asking for a similar shoe.

Send a message to the chatbot using the send() method, including the form field values in the message.

Chatflow.send(
    `Hello, I'm looking for a shoe in size ${shoeSize} and color ${favoriteColor}. Can you help me find a similar one?`,
);

For the sake of this example, we're sending a simple message to the chatbot with the user's preferences.

If done correctly, the chatbot should respond with a recommendation based on the user's preferences, based on the knowledge base you've set up in ChatFlow.

In this scenario, your Chatbot would have been setup to crawl an E-commerce site to gather information about the products, then we can use this information to provide recommendations to the user based purely on their preferences and the information we have about the products.

---

#Appearance

The appearance of the Chatflow widget can be customized using CSS variables. This allows for seamless integration with your website's design by altering colors, fonts, and other stylistic choices directly through CSS.

#Customizable Properties

Default Color Generation behaviour

By default, the widget will generate these values based on the brand_color and 'force_dark_mode' settings in the chatbot settings.

The color generation is done by splitting the brand color into the corresponding HSL values, and then adjusting the lightness value to generate the primary and secondary colors.

Main colors

These are the primary colors used across the widget, including the primary and secondary colors, background colors, you can also adjust the lighten and darken values to adjust the color's lightness and darkness.

Base Colors

Light and Dark variants

When a primary color is generated, the widget will also generate a light and dark variant of the primary color, these are used for various elements in the widget, such as the chat bubbles and various hover states.

:root {
    --primary-color--light: hsl(
        var(--primary-color-h),
        var(--primary-color-s),
        calc(var(--primary-color-l) + var(--lighten))
    );

    --primary-color--dark: hsl(
        var(--primary-color-h),
        var(--primary-color-s),
        calc(var(--primary-color-l) + var(--darken))
    );
}

#Explicitly Defined Colors

However, if you don't want to use the default color generation, you can explicitly define the colors of the main widget elements using the following CSS variables:

#Injecting CSS Variables

To customize the appearance of the Chatflow widget, you can inject CSS variables into the widget's iframe snippet using the injectCss() method.

The injectCss() method takes two arguments:

• variables (Object): An object containing the CSS variables to inject, key-value pairs where the key is the CSS variable name and the value is the CSS variable value (hex, rgb, hsl, etc)
• theme (String): The theme to apply the CSS variables to. Can be either "light" or "dark".

document.addEventListener("DOMContentLoaded", function () {
    // Note: The widget must be initialized before injecting CSS variables,
    // since the event handler that handles the CSS Injection configured after the widget initialization.
    Chatflow.on("iframe:init", function (event) {
        // Inject custom CSS variables for the "light" theme, you may specify "dark" for the dark theme.
        Chatflow.injectCss(
            {
                "--brand-bg": "#ff0000",
            },
            "light",
        );
    });
});

#Light Theme (Default)

Here is an excerpt of the default light theme CSS variables used in the Chatflow widget, you can override any of these variables to customize the appearance of the widget.

.theme-light {
    --lighten: 20%;
    --darken: -20%;

    --primary-color-h: 217;
    --primary-color-s: 91%;
    --primary-color-l: 60%;
    --primary-color: hsl(
        var(--primary-color-h),
        var(--primary-color-s),
        var(--primary-color-l)
    );
    --primary-color--light: hsl(
        var(--primary-color-h),
        var(--primary-color-s),
        calc(var(--primary-color-l) + var(--lighten))
    );
    --primary-color--dark: hsl(
        var(--primary-color-h),
        var(--primary-color-s),
        calc(var(--primary-color-l) + var(--darken))
    );
    --secondary-color: hsl(
        calc(var(--primary-color-h) + 180),
        var(--primary-color-s),
        var(--primary-color-l)
    );

    /* Brand */
    --brand-primary: var(--primary-color);
    --brand-secondary: var(--secondary-color);
    --brand-bg: white;
    --brand-bg-faint: #f9fafb;
    --brand-bg-alt: #f3f4f6;

    --brand-text: black;
    --brand-text-alt: #222;

    --brand-border: #e5e7eb;
    --brand-border-alt: #e5e7eb;

    /* Chat toggle */
    --chat-toggle-bg: var(--brand-primary);
    --chat-toggle-text: var(--brand-bg);

    /* Chat user bubble */
    --chat-user-bubble-bg: var(--primary-color);
    --chat-user-bubble-text: var(--brand-bg);
    --chat-user-bubble-border: transparent;

    /* Chat AI bubble */
    --chat-ai-bubble-bg: var(--brand-bg-alt);
    --chat-ai-bubble-text: var(--brand-text);
    --chat-ai-bubble-border: transparent;

    /* Chat system bubble */
    --chat-system-bubble-bg: #e0f2fe;
    --chat-system-bubble-border: #cbd5e1;
    --chat-system-bubble-text: #475569;

    /* Chat messages */
    --chat-messages-bg: var(--brand-bg);

    /* Chat window */
    --chat-window-bg: var(--brand-bg);
    --chat-window-border: var(--brand-border);

    /* Chat Footer */
    --chat-footer-bg: var(--brand-bg);
    --chat-footer-border: var(--brand-border);

    /* Chat input */
    --chat-input-bg: #f3f4f6;
    --chat-input-text: #374151;
    --chat-input-border: var(--brand-border-alt);

    /* Chat header */
    --chat-header-bg: var(--brand-bg);
    --chat-header-border: var(--brand-border);
    --chat-header-text: var(--brand-text);

    /* Chat typing indicator */
    --chat-typing-indicator-bg: var(--brand-bg-alt);
    --chat-typing-indicator-border: var(--brand-border);
    --chat-typing-indicator-text: #6b7280;

    /* Send button */
    --chat-send-button-bg: var(--brand-bg);
    --chat-send-button-border: transparent;
    --chat-send-button-text: var(--primary-color);

    /* Chat Button  */
    --chat-button-bg: transparent;
    --chat-button-border: transparent;
    --chat-button-text: #9ca3af;

    /* Close button */
    --chat-close-button-bg: transparent;
    --chat-close-button-border: transparent;
    --chat-close-button-text: #9ca3af;

    /* Branding */
    --chat-branding-bg: var(--brand-bg-faint);
    --chat-branding-border: var(--brand-border);
    --chat-branding-text: #9ca3af;
}

#Dark Theme

Here is an excerpt of the default dark theme CSS variables used in the Chatflow widget, you can override any of these variables to customize the appearance of the widget when in dark mode.

.theme-dark {
    --lighten: 5%;
    --darken: -5%;

    --primary-color-h: 217;
    --primary-color-s: 91%;
    --primary-color-l: 30%;
    --primary-color: hsl(
        var(--primary-color-h),
        var(--primary-color-s),
        var(--primary-color-l)
    );
    --primary-color--light: hsl(
        var(--primary-color-h),
        var(--primary-color-s),
        calc(var(--primary-color-l) + var(--lighten))
    );
    --primary-color--dark: hsl(
        var(--primary-color-h),
        var(--primary-color-s),
        calc(var(--primary-color-l) + var(--darken))
    );
    --secondary-color: hsl(
        calc(var(--primary-color-h) + 180),
        var(--primary-color-s),
        var(--primary-color-l)
    );

    /* Brand */
    --brand-primary: var(--primary-color);
    --brand-secondary: var(--secondary-color);
    --brand-bg: #1e1e1e; /* Background color for dark mode */
    --brand-bg-faint: #2e2e2e; /* Faint background color for dark mode */
    --brand-bg-alt: #333; /* Alternate background color for dark mode */

    --brand-text: white; /* Text color for dark mode */
    --brand-text-alt: #ddd; /* Alternate text color for dark mode */

    --brand-border: #444; /* Border color for dark mode */
    --brand-border-alt: #555; /* Alternate border color for dark mode */

    /* Update chat toggle, chat user bubble, chat AI bubble, and other components for dark mode */
    --chat-toggle-bg: var(--primary-color);
    --chat-toggle-text: var(--brand-text);

    --chat-user-bubble-bg: var(--primary-color);
    --chat-user-bubble-text: var(--brand-text);
    --chat-user-bubble-border: transparent;

    --chat-ai-bubble-bg: var(--brand-bg-alt);
    --chat-ai-bubble-text: var(--brand-text);
    --chat-ai-bubble-border: transparent;

    /* Chat System Bubble */
    --chat-system-bubble-bg: #1e1e1e; /* Dark background color */
    --chat-system-bubble-border: #444; /* Dark border color */
    --chat-system-bubble-text: #ddd; /* Dark text color */

    /* Chat Messages Area */
    --chat-messages-bg: var(--brand-bg);

    /* Chat Window */
    --chat-window-bg: #1e1e1e;
    --chat-window-border: #444;

    /* Chat Footer Area */
    --chat-footer-bg: #1e1e1e;
    --chat-footer-border: #444;
    --chat-input-text: white;

    /* Chat Input Area */
    --chat-input-bg: #333;
    --chat-input-placeholder: #aaa;
    --chat-input-border: #444;

    /* Chat Header */
    --chat-header-bg: #1e1e1e;
    --chat-header-border: #444;
    --chat-header-text: white;

    /* Chat Typing Indicator */
    --chat-typing-indicator-bg: #333;
    --chat-typing-indicator-border: #444;
    --chat-typing-indicator-text: #ccc;

    /* Chat Branding */
    --chat-branding-bg: #2e2e2e;
    --chat-branding-border: #444;
    --chat-branding-text: #ddd;

    /* Chat Button */
    --chat-button-bg: transparent;
    --chat-button-border: transparent;
    --chat-button-text: var(--brand-text);

    /* Chat Send Button */
    --chat-send-button-bg: transparent;
    --chat-send-button-border: transparent;
    --chat-send-button-text: var(--brand-text);

    /* Chat Close Button */
    --chat-close-button-bg: transparent;
    --chat-close-button-border: transparent;
    --chat-close-button-text: #ccc;
}

#Note on Dark Mode

In ChatFlow, "Dark mode" refers to the widget's appearance when the data-dark-mode attribute is set to true, or when the chatbot Force Dark Mode? setting is enabled in the ChatFlow dashboard.

ChatFlow does yet automatically switch to dark mode based on the user's system preferences.